Who is responsible.
LAPEARL JEWELRY, registration number JR195207-H, is the data user for the purposes of Malaysia’s Personal Data Protection Act 2010. Its office is at D-29-01, Cybersquare (Vertex Tower), Jalan Teknokrat 7, Cyber 5, Cyberjaya, 63000 Selangor.
Where this policy says “we” or “LaPearl”, that is who it means.
What we collect.
LaPearl receives personal data when you choose to contact us by email, phone or WhatsApp. This may include your name, contact details, the content of your enquiry and any information you choose to provide.
The current checkout accepts contact and delivery details only within your browser so you can review the interface. It does not submit those details to LaPearl. The bag is saved in your browser’s local storage. If you switch checkout language, the entered details may be held briefly in that browser’s session storage so the other language can restore them.
How and why we use it.
Information you send directly to LaPearl is used to answer your enquiry, provide the help you request and keep records where reasonably needed for business or legal purposes.
What we do not do
- We do not sell or rent personal data.
- We do not send marketing without a separate, deliberate opt-in.
- We do not use personal data for an unrelated purpose without an appropriate basis.
Who else sees it.
This website does not send checkout details to a payment provider or courier. When you choose an email, phone or WhatsApp contact link, the relevant communication service handles the information you send under its own privacy terms. The hosting provider processes the technical requests needed to deliver this website. LaPearl may also disclose information where required by law.
How long we keep it.
- Bag
- Stored in your browser until you remove the items or clear that browser’s data.
- Checkout language transfer
- A short-lived copy is used only when switching languages and removed when the next checkout page reads it. It is not reused after 10 minutes, and the browser clears session storage when the tab is closed.
- Correspondence
- Kept only as long as reasonably needed to handle the enquiry or meet a legal record-keeping requirement.
The current website.
Online checkout is not yet available. The current checkout does not submit customer details, create an order or take payment, and it does not request full card or bank credentials.
Security
LaPearl uses reasonable organisational and technical safeguards for personal data it receives. No system can be guaranteed completely secure.
Your rights.
Under the PDPA, you may ask LaPearl to:
- provide access to the personal data held about you;
- correct inaccurate or incomplete data;
- stop processing it for a particular purpose or record a withdrawal of consent;
- delete it where LaPearl is not required to keep it for tax, accounting or legal reasons.
Email laperletrading@gmail.com. LaPearl commits to responding within 21 days. We may ask for enough information to verify your identity before acting on a request.
If you are dissatisfied with how a request or complaint is handled, you may contact Malaysia’s Personal Data Protection Commissioner.
Changes
If this policy changes materially, the updated date at the top will change with it. Questions are welcome through the contact page.