Client care

Contact us.

Questions about a piece, delivery, collection or an order all reach LaPearl through the same email, phone and WhatsApp.

Get in touch.

Support hours
10am–7pm daily (Malaysia time).

Online checkout is not yet available. For a product question, naming the piece will help us answer clearly.

Orders and returns.

Before sending a return, contact us with your order reference and what you would like to happen. We will approve the return and confirm the return address and sending instructions first.

Read the full returns and refunds policy for eligibility, postage and refund timing.

Cyberjaya office.

Office
D-29-01, Cybersquare (Vertex Tower),
Jalan Teknokrat 7, Cyber 5,
Cyberjaya, 63000 Selangor.
Collection
After payment has been verified, arrange a collection time by email or WhatsApp.

The office is not a walk-in shop. Do not send returns to it unless LaPearl has first confirmed the return address and instructions.

Business details.

Business
LAPEARL JEWELRY
Registration
JR195207-H
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